Frequently Asked Questions

What is the minimum age requirement to attend concerts at Encore Park’s Ameris Bank Amphitheatre?

Age restrictions are set on a per event basis. Always check the specific event listing for age restrictions or contact the venue.

Can I bring food and beverages with me to the event?

No. Food and drinks from outside sources are prohibited. However, the amphitheater contains many concessions where visitors can buy food and beverages.

Is smoking permitted inside the building?

Smoking is forbidden within the venue to guarantee everyone’s comfort and safety. Check for signage or inquire with the staff to see if there are approved smoking locations outdoors.

Is the Ameris Bank Amphitheatre – Encore Park pet-friendly?

Except for assistance animals, pets are not permitted within the establishment. It’s wise to let the venue know in advance if you want to bring a service animal.

How can I get to the amphitheater the most effectively?

The Ameris Bank Amphitheatre is conveniently located at exit 125 on I-85. When you come off the highway, go to the location indicated by the signage. Attendees have access to a sizable parking lot.

Is the venue accessible for people with wheelchairs?

Absolutely. For the comfort of all guests, the arena is inclusively planned and furnished with wheelchair-accessible seating, restrooms, and walkways.

Is it acceptable to use cameras and recording devices?

Using professional cameras, video cameras, or audio recordings is forbidden. Simple point-and-shoot cameras, however, might be permitted for some events. Always review the detailed rules for the event.

What happens if an outdoor event is rained out?

Rain or shine, most events at Ameris Bank Amphitheatre at Encore Park go on. For outdoor events, it’s best to be prepared with rain gear. The event can be postponed or canceled if dangerous weather makes it unsafe.

Is there an area for lost and found items?

You can ask any staff member for instructions to the lost and found department if you lose something during an event. You might want to contact the venue directly after the event.

Can I purchase tickets on the day of the event at the venue?

While it’s possible to find tickets at the venue’s box office on the day of the event, doing so in advance is always a better option to avoid disappointment.